At AssetRace, we are dedicated to providing our clients with exceptional service. Our team begins working on your case immediately upon purchase, dedicating expertise and resources to deliver the intelligence solutions you require.

Cancellation Policy

You may cancel your service order within 48 hours of the purchase without any penalty. If you choose to cancel your service within this time frame, AssetRace will provide a full refund.

Refund Policy

Within 48 Hours: If you cancel your service within 48 hours of the purchase, you are entitled to a full refund.

After 48 Hours: Due to the immediate allocation of resources and commencement of our services, we are unable to offer refunds after the first 48 hours post-purchase.

Return Policy

Given the nature of our services, returns are not applicable. Our services are customized and once rendered, cannot be returned.

Exceptions

The only exception to our refund policy is if AssetRace fails to begin the service delivery process within a reasonable time frame without a valid reason. In such cases, the client may be eligible for a full or partial refund.

Processing of Refunds

Eligible refunds will be processed to the original method of payment within a certain number of days, depending on your card issuer’s policies.

Changes to Services

If we make any changes to our services that materially reduce their value after you have made your purchase but before the service is delivered, you will be notified and given the option to continue with the service or to cancel with a full refund.

Contact Us

If you have questions or need to request a cancellation or refund, please contact us immediately at  Admin@Assetrace.Com. We will guide you through the process and provide assistance as needed.

Policy Updates

AssetRace reserves the right to modify this return/refund/cancellation policy at any time. We encourage clients to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.